Bay-Master Pricing & Features

Essentials

Keeping it simple for the small shop. that just needs to create an invoice.
  • Credit Card Processing
  • Labor Tracking
  • Scheduling
  • Service History
  • Online Ordering
  • Reporting
  • Custom Jobs
  • Inventory
  • Part Supplier
  • Tech Tablet Connections
  • Workstation + Cloud
  • Email Marketing & Postcards
  • Text Message Marketing
  • Accounts Receivable
  • Digital Inspections
  • Quickbooks Integration
  • Imaging & Signature
  • Custom Forms
  • SMS Workorders - Send Receive
  • Timecard Module

Traditional

All of the features we offer at a price you can still afford
  • Credit Card Processing
  • Labor Tracking
  • Scheduling
  • Service History
  • Online Ordering
  • Reporting
  • Custom Jobs
  • Inventory
  • Part Supplier
  • Tech Tablet Connections x 2
  • Workstation + Cloud x 1
  • Email Marketing & Postcards
  • Text Message Marketing
  • Accounts Receivable
  • Digital Inspections
  • Quickbooks Integration
  • Imaging & Signature
  • Custom Forms
  • SMS Workorders - Send Receive
  • Timecard Module
BEST DEAL

High Performance

Everything you need to efficiently run a standard shop.
  • Credit Card Processing
  • Labor Tracking
  • Scheduling
  • Service History
  • Online Ordering
  • Reporting
  • Custom Jobs
  • Inventory
  • Part Supplier
  • Tech Tablet Connections x 5
  • Workstation + Cloud x 3
  • Email Marketing & Postcards
  • Text Message Marketing
  • Accounts Receivable
  • Digital Inspections
  • Quickbooks Integration
  • Imaging & Signature
  • Custom Forms
  • SMS Workorders - Send Receive
  • Timecard Module
Competitive Rates
Accept Payment by Phone
Integrated into System for easy reconcilliation
Set up your technicians/service writers with their associated billable rates and cost
Assign them to the tickets they are to work on for easy tracking
Run Daily Labor or Extended Labor reports based on billable hours vs. actual
Run technician and service writer profit reports
Schedule your tickets to run a more organized and efficient shop. You can:

Set your shop hours as well as days the shop will be closed
Add and name all of your bays
Color coded tickets based on ticket status
Set Committed Times for time sensitive vehicles View Schedule by Day, Week or Month
Load tickets from schedule
Create new tickets from schedule
Access orders from any point in time
View services performed previously
Search by Name, Ticket, Plate, VIN, Model, Fleet ID, Ticket Status, Ticket Date.
View, print or email any ticket in history.
Choose when you process your completed/paid tickets and print accounting reports such as:

End of Day Summary
Daily Labor*
Payment Detail* Sales Group (Day/WTD/MTD/YTD)
Extended Labor (Day/WTD/MTD/YTD)
Extended Reconciliation
Delivery Report*
Daily Item Movement
Track Item Groups (Day/WTD/MTD/YTD)
Profit, Tax and Cost Reports

Additional Bay-Master Features

Integrate your part suppliers directly into Bay-Master to save you time

  • View real time availability, and will show if you already have in your own stock

  • View your cost, markup/margin percent, sell price, list price and core charges

  • Since Bay-Master is vehicle specific, it will only show parts compatible with the vehicle on the ticket

  • Save parts to the ticket for an estimate, or order on the spot directly from the ticket

  • Parts saved as estimate will be ready to be ordered when estimate has been approved

  • View/Print all Warranty info, TSB’s, Product Information, Product Specs, OE Cross Reference numbers and an image of the part

  • Compare prices with multiple suppliers

Set Bay-Master to automatically send text or email reminders to your customers based on:

  • Thank You note giving opportunity for them to leave a review of your shop

  • Scheduled Appointments

  • Vehicle Services Due

  • Recommendations and Quotes

  • Inactive Customers

Custom Jobs

  • Add up to 9 different work groups per ticket

  • Customize your jobs with Pre-set parts and labor/labor times to save time when creating tickets

  • Integrate a supplier to automatically look up parts availability when a job is added to a ticket

  • Keep all Jobs organized by using Master Jobs/Detail Lists/Itemized Detail Lists

  • Set appropriate Sales Groups and Service Types for accurate tracking, reporting and service reminders

  • Set Quoted pricing for parts, labor or total

  • Set Surcharges to individual jobs and choose if they apply to parts, labor or both

  • Create Custom Oil Change Packages

  • Update Labor Rates for ALL jobs with a single click

Text Marketing

  • Read by 80%

  • Instantaneous

  • The lowest cost

  • Your best solution!

  • Postcards cost less than our competitors

  • Email campaigns reach customer quickly

Add parts to Inventory, link Vendors to parts, set Department Codes and search by:

  • Your Part/Item#

  • Vendor Part/Item#

  • Manufacturer Part/Item#

  • Description

  • Category

  • Department

Set your cost, different retail price levels, create purchase orders, process & track deliveries, track item sales history, and run reports such as:

 

  • Price/Cost/Profit

  • Parts In Use

  • Top Sellers

  • Physical Count Sheets

  • Quantity on Hand

  • Accounting History

Digital Inspections, Images, & Quotes

  • Create your very own Inspection Forms

  • Create as many as you want, as big or small as you need

  • Add notes with inspections to explain any issues

  • Save pictures to inspections to show customers

  • Access on Tablet or Smartphone for quick inspections

  • Easily show customer what needs to be done from a Tablet or Smartphone

  • Add a quote for a job needing to be done to print on Estimate/Invoice together

Texting

  • 87% read their text messages, only 30% read emails and post cards

  • Create pre-made text messages

  • Group or Ticket estimates and final invoice

  • Vehicle ready for pick up

  • Send texts right from ticket for quicker approvals

  • All texts are saved to ticket for future reference

  • Automated Messages

  • Scheduled Appointment reminders so you never have a missed appointment

  • Thank you messages and Ask for a review

  • Services Due

  • Mfr Maintenance Schedules

Quickbooks Interface

  • Post your sales to QuickBooks daily, weekly, monthly, etc

  • Post Commercial Accounts/Accounts Receivables tickets to QuickBooks to process and send statements

  • Tracks postings and automatically knows what data to post since last posting

  • Delivery invoice totals are posted to Accounts Payable automatically

  • QuickBooks inventory account automatically gets updated with deliveries and sales

Accounts Receivable

  • Process sales today, creates copy to collect payment at a later date

  • Track outstanding invoices and charge accounts

  • Easily view how much outstanding credit you have

  • Keep invoices organized

  • View all outstanding invoices for each customer/charge account

  • Easily process payments

  • Print statements, age analysis reports, and aging reports

Additional Bay-Master Features

Integrate your part suppliers directly into Bay Master to save you time

View real time availability, and will show if you already have in your own stock
View your cost, markup/margin percent, sell price, list price and core charges
Since Bay-masteR is vehicle specific, it will only show parts compatible with the vehicle on the ticket
Save parts to the ticket for an estimate, or order on the spot directly from the ticket
Parts saved as estimate will be ready to be ordered when estimate has been approved
View/Print all Warranty info, TSB’s, Product Information, Product Specs, OE Cross Reference numbers and an image of the part
Compare prices with multiple suppliers
Set Bay-masteR to automatically send text or email reminders to your customers based on:

Thank You note giving opportunity for them to leave a review of your shop
Scheduled Appointments
Vehicle Services Due
Recommendations and Quotes
Inactive Customers
Add up to 9 different work groups per ticket
Customize your jobs with Pre-set parts and labor/labor times to save time when creating tickets
Integrate a supplier to automatically look up parts availability when a job is added to a ticket
Keep all Jobs organized by using Master Jobs/Detail Lists/Itemized Detail Lists
Set appropriate Sales Groups and Service Types for accurate tracking, reporting and service reminders
Set Quoted pricing for parts, labor or total
Set Surcharges to individual jobs and choose if they apply to parts, labor or both
Create Custom Oil Change Packages
Update Labor Rates for ALL jobs with a single click
Read by 80%
Instantaneous
The lowest cost
Your best solution!
Postcards cost less than our competitors
Email campaigns reach customer quickly
Add parts to Inventory, link Vendors to parts, set Department Codes and search by:

Your Part/Item# Vendor Part/Item#
Manufacturer Part/Item#
Description
Category
Department

Set your cost, different retail price levels, create purchase orders, process & track deliveries, track item sales history, and run reports such as:

Price/Cost/Profit
Parts In Use
Top Sellers
Physical Count Sheets
Quantity on Hand
Accounting History
Create your very own Inspection Forms
Create as many as you want, as big or small as you need
Add notes with inspections to explain any issues
Save pictures to inspections to show customers Access on Tablet or Smartphone for quick inspections
Easily show customer what needs to be done from a Tablet or Smartphone
Add a quote for a job needing to be done to print on Estimate/Invoice together
87% read their text messages, only 30% read emails and post cards
Create pre-made text messages
Group or Ticket estimates and final invoice
Vehicle ready for pick up
Send texts right from ticket for quicker approvals
All texts are saved to ticket for future reference
Automated Messages
Scheduled Appointment reminders so you never have a missed appointment Thank you messages and Ask for a review
Services Due
Mfr Maintenance Schedules
Post your sales to QuickBooks daily, weekly, monthly, etc
Post Commercial Accounts/Accounts Receivables tickets to QuickBooks to process and send statements
Tracks postings and automatically knows what data to post since last posting
Delivery invoice totals are posted to Accounts Payable automatically
QuickBooks inventory account automatically gets updated with deliveries and sales
Process sales today, creates copy to collect payment at a later date
Track outstanding invoices and charge accounts
Easily view how much outstanding credit you have
Keep invoices organized
View all outstanding invoices for each customer/charge account
Easily process payments
Print statements, age analysis reports, and aging reports

Warranty Sales

American Guardian Warranty Services Inc. BBB Accreditation A BBB Accredited Business since 05/01/2000 BBB has determined that AMerican Guardian Warranty Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a free for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business products or services have been evaluated or endorsed by BBB or that BBB has made a determination as to the business product quality or competency in performing services.

Reason for Rating
BBB rating is based on 7 factors.

Length of time business has been operating
Complaint volume filled with BBB for business of this size
Response to 39 complaint(s) filed against business
Resolution of complaint(s) filed against business
BBB has sufficient background information on this business
ENGINE AND WATER PUMP:
The following stated components are covered. All internally lubricated parts of engine, including pistons, piston rings, piston pins, crankshaft and main bearings, connecting rods and rod bearings. camshaft and camshaft bearings, timing chain, timing gears, intake and exhaust valves, valve springs, oil pump, push rods, rocker arms, hydraulic lifters, rocker arm shafts, and water pump. Diesel engine: turbocharger and fuel injection pump.

TRANSMISSION:
The following stated components are covered. Internally lubricated parts of manual or automatic transmissions include: oil pump, drums, planetaries, sun gear and shell shafts, bearings, shift rail, forks and synchronizes.

DRIVE AXLE:
Front wheel drive equipped: drive axle housing and all internally lubricated parts including: carrier case, gear sets, chain and sprockets, bearings, bushings and axle shafts. Rear wheel drive equipped: drive axle case and all internal lubricated parts including: carrier ring and pinion gears, gear sets, bearings and bushings limited slip clutch pack, and axle shafts. Four wheel drive/oil wheel drive equipped: when selected on the information page, all components listed under front wheel and rear wheel equipped are covered.

TRANSFER CASE:
Repair or replacement of internally lubricated parts are covered. The transfer case housing is not covered unless damaged by an above listed internally lubricated covered part.

AIR CONDITIONING:
Compressor, Compressor Clutch and Pulley. Condenser evaporator core, receiver drier orifice, temperature control programmer, P>O>A valve, expansion valve, heater/AC ventilation blower motor and fan heater core, radiator and condenser cooling fan motors.

ELECTRICAL:
Alternator, voltage regulator, starter motor and drive, starter solenoid, front windshield wiper motor, rear wiper motor, front./rear windshield washer pumps. Delay circuit board, relay and switch, Electronic ignition module. electronic control module(ECM), body control module, distributor, engine management control computer, spark control/anti detonation sensor and controller, Power window motors and power window regulator, power door lock actuators, heated back glass-element, wiring harnesses, horn(s), manually operated electrical switches (except audio/video control switches). Controlling power door locks and windows, headlight switch, turn signal switch, wiper switch, cruise control engagement switch, Cruise control module, servo and transducer.

SEALS AND GASKETS:
All seals and gaskets for named components except when the cause of failure is the result of overheating, lack of lubrication or lack of required fluids.

COVERAGE BEGINS:
The waiting period before the contact in effect is 30 day and 1,000 miles from contract date. Term and mileage starts from the end of the waiting period.

LIMITS OF LIABILITY:
The total of all benefits payable under this Agreement shall not exceed the retail price. You paid for your vehicle or ten thousand dollars ($10,000.00), whichever is less.

THE LIMIT OF LIABILITY PER COVERED COMPONENTS IS AS FOLLOWS:
Engine and water pump: $5,000.00
Transmission: $3,000.00
Transfer Case: $2,5000.00
Drive Axle: $2,500.00
Air Conditioning: $1,000.00
Electrical: $1,500.00

ADDITIONAL BENEFITS INCLUDE:
Emergency fluid/fuel delivery
Service lock-out Towing assistance
Dead battery service Flat tier service

NOT AVAILABLE:
Modified vehicle coverage
Commercial Use
Day One Coverage – 30 day and 1,000 miles waiting period
Extra Income For Your Shop
200Monthly RO’s = $57,600 Net Profit Annually
x 80%Estimated Non-Warranty Owners
160Non-Warranty Owners
x 10%Estimated Warranty Sales
16Warranties Sold
x 12Months
192Warranties Sold Annually
x $200.00Service Center Commission
+ $100.00BM Pay customers BONUS
$57,600Net Profit Annually
PLATINUM PLAN for cars less than 8 years old and less than 80,000 miles. BASIC PLAN for cars less than 20 years old and under 150,000 miles. 24 MONTHS/50,000 MILES OR 36 MONTHS/75,000 MILES Everyone is approved
No monthly or annual fee’s
No customer Credit Checks
0% Financing
All Paperless
Customer Friendly (easy to use app)
Fixed pricing everyone pay’s the same price
No pressure on the customers and anybody like family or their friends can purchase a warranty using the App from anywhere at anytime.
You can now offer extended warranties for your customers! This increases customer loyalty because they feel that you will service the warranty.
If you do 25 work orders per week 100/mo
80% don’t have a warranty 80 customers
10% will buy the warranty 8 sales
You make $200 per warranty sold $1,600 profit/mo
Extra $100 bonus with credit card processing $800 profit/mo
Your Part/Item# Vendor Part/Item#
Manufacturer Part/Item#
Description
Category
Department

Set your cost, different retail price levels, create purchase orders, process & track deliveries, track item sales history, and run reports such as:
Price/Cost/Profit
Parts In Use
Top Sellers
Physical Count Sheets
Quantity on Hand
Accounting History

Bay-Master Plus Features

The National Scorecard is a series of charts comparing shop numbers to the national numbers allowing you to see how your shop compares to others throughout the nation.

Tickets, Sales and Profit
Compare your shop numbers to the national numbers.
Track performance by MTD, last month, 3 months and 12 months ago

Organized by individual shop categories

Scorecard – Tickets, Sales, Profit

Easily keep track of how your shop numbers compare to the national.
Are your numbers better than the national average? If not, where can you improve?
All of the most up to date data nicely packaged in one central location.

National Scorecard Print Out

Easily print out your National Scorecard.

How does your performance match up to the rest of the country?
Which sales groups account for most of your volume?
Do you make the same margins as your competitor?
How much do you sell your services for against the national average?

Now it’s even easier to see where you need to improve!

Dashboard Analysis

Dashboard Analysis is a group of charts that track your performance year over year.
Sale percentages
Ticket, Sales and Profit trends
Top 10 highest grossing products/services

All easily managed in one central location.

Sales Percentage Year Over Year

Easily keep track of how your shop is doing in specific areas of service.
Did you do better or worse than your previous year? What can you do to improve?
With continuous up to date data it’s easy to see what areas of your shop could use improvement.

Shop Trends Year Over Year

Easily track yearly trends and make adjustments where necessary.
Ticket Trends – Keep track of how many tickets are being done monthly.
Sale Trends – Keep track of how much sales you are doing monthly.
Profit Trends – Keep track of your profit percentages each month.

Top 10 Sales Year Over Year

Check what your most sold services/products were of the year.
Did you perform better or worse than the previous year?
Are you on track to beat last year’s numbers?.
Allow your customers to make payments directly from home or their mobile devices.

Great for After Hours Pickup!
Speed up repairs
Save time waiting for Payments!
Remove your liability customers enter their own payment info
Click credit card payment like you always do.
Insert credit card like you always do.
Don’t waste time entering amount.
Press PROCESS like you always do.
Don’t waste time with signatures.
Don’t waste time with receipts.
Your work order is your receipt.
Don’t waste time end of day reconciling.
Automatic Platform Fee (auto add a low fee to cover credit card costs)
Quick Books integration
Electronic signatures if desired.
BM REMOTE PAY (customer pays by phone for after hours pickup)
BM MOBILE (for mobile repair shops & vans)
BM FINANCE (customer can finance their work orders and increase your sales)
One stop shop for software and payments support (no more bouncing around between vendors and finger pointin
Allow your customers to finance their repairs and increase profits by charging interest.

Save your customers money!
Finance Options are cheaper than credit cards.
Increase your large sales!
Now your customer can easily afford those bigger jobs.
Add images to specific jobs.

Add images at job creation or to existing jobs.
Remove images that were accidentally added to the wrong job.
Print out images alongside invoice.
Email images to customers.

See How Bay-Master Will Help Streamline Your Business Today!