Automotive Repair Shop Management
Software That Does It All

Bay-Master is an intuitive and easy-to-use auto shop management software that can be customized to fit your shop's individual needs.

Lower Costs Streamline Build Loyalty

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All-in-One Auto Repair Shop Management System
Trusted by Auto Shops Nationwide
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Use the Auto Repair Software that Handles it All

Run a more efficient, profitable auto repair shop with Bay-Master. Manage customers, estimates, work orders, payments, inventory, parts ordering, scheduling, and reporting from one easy-to-use platform, giving you greater visibility and control over your daily operations. Whether you’re looking to reduce administrative work, lower costs, improve productivity, or build stronger customer relationships, Bay-Master helps you streamline your processes so you can spend less time managing your shop and more time growing your business.

  • Reduce administrative workload
  • Increase shop productivity
  • Improve visibility into business performance
  • Strengthen customer loyalty
  • Simplify daily operations
  • Keep bays full and revenue growing

All-In-One Auto Shop Repair Software

Customer Financing

  • Get approved right from the customer’s phone

  • Increase your average sales numbers

  • Financing is much cheaper than high credit card rates

Text & Email Marketing

  • Notify customers about upcoming repairs that need to be completed

  • Remind customers about their scheduled appointments

  • Generate new business from past customers and stay top of mind

Real-Time Inventory Management

  • Check physical inventory levels regularly from within Bay-Master

  • Order the parts you need directly from a ticket

  • Compare prices from numerous vendors before ordering

Digital Vehicle Inspections (DVI)

  • Customize and brand your inspection forms

  • Save pictures and take notes on inspections to show customers

  • Easily create and print estimates for a job related to an inspection

Scheduling

  • View schedule by day, week or month

  • Add and name all of your shop’s bays

  • Set committed times for time sensitive vehicles

Service History

  • Access orders and view services performed from any point in time

  • Search by Name, Ticket, Plate, VIN, Model, Fleet ID and more

  • View, print or email any ticket in history

Reporting

  • Track revenue and identify sales trends

  • View key operational metrics including sales, performance, payment summaries and more

  • Make better decisions by tracking your shops profitability and margins

Job Images

  • Attach detailed images to new or existing jobs

  • Print our images alongside invoices

  • Email images directly to your customers

Supercharge Your Automotive Shop

Manage Your Customers

Competitive merchant processing rates
Accept payment remotely or over the phone
Integrated into the system for easy reconciliation

Get instant feedback from your customers
Boost your Google Maps rankings
Increase transparency and boost customer trust

Calculate your profit before completing a job
View your cost, markup/margin percentage, sell price and core charges

Compare prices from multiple suppliers
Only show parts compatible with the vehicle on the ticket
Check your existing inventory before ordering new parts

Easily scan in a vehicle’s year, make, and model for new jobs
Scan vehicles and match them to existing jobs
Easily find and purchase parts associated with a vehicle

Send estimates directly to your customer’s phone and email
Allow customers to pay from their phone or email
All texts are saved to the customer’s ticket for future reference

Allow your customers to pay from anywhere and any device

Remove liability by having customers enter their own payment information

Save time waiting for customers to complete payments

Trusted by Auto Shops Nationwide

Its perfectly designed for the auto repair shop in mind! Not much I could complain about. I have been in the auto industry since 1973. I have been using Bay Master since 1998.
Craig A.08/14
Love that you have an all in one program. You’re able to import parts and labor right into the estimate and order your parts from the program itself. There many aspects of this program that I love. Cost and efficiency.
Sharon E. 08/13
We have used Bay Master for over 20 years. Just recently converted to their cloud based system... I like the all in one value. I can track history, payment, statements, inventory, etc all on the same program.
Chuck B. 09/23
I like the features such as accounting, customer and vehicle history, inventory and marketing. We have used Bay Master since 1997. I would recommend it to any automotive repair shop.
Barbara R. 08/05
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Works with the Tools Your Shop Already Uses

Switching shop management software shouldn’t mean disrupting your business. Bay-Master integrates with many of the tools auto repair shops rely on every day, helping you maintain existing workflows while gaining greater visibility and control over your operations. From accounting and payment processing to technician tablets and customer communications.

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Why Choose Bay-Master

For decades, auto repair shops have trusted Bay-Master for reliable software, exceptional customer service, and the tools they need to stay organized and profitable. Built with input from shop owners and backed by a knowledgeable support team, our platform is designed to simplify daily operations, reduce the stress of managing your business, and keep bays full.

Ready to See Bay Master in Action?

Book a demo today and see how Bay Master can help your shop save time, drive profits, and grow.

Schedule a Demo